Social

Pursuing the Ideal Haneda Airport

As a hub facilitating travel throughout Japan and around the world, we strive to ensure that our customers experience Haneda Airport with the utmost safety and comfort. We pursue “absolute safety” and customer satisfaction initiatives to this end. We are committed to achieving sustainable growth and development in partnership with our stakeholders, including our business partners, local communities, and our employees.

JAT Group Initiatives

Safety and Security

We have a comprehensive security system in place to best welcome our customers.

Customer Satisfaction Activities

Our corporate social responsibility measures include engaging in a variety of activities that contribute to the preservation of the global environment.

Diversity & Inclusion

Our facilities and services incorporate universal design so that all of our customers can use our facilities with peace of mind.

Human Resource Training

We work toward ensuring professional human resources and creating a pleasant workplace environment to help realize our long-term vision.

Relations with Local Communities

We are dedicated to utilizing Haneda Airport as a venue to promote the unique attractions of the region and give back to the local community.

SKYTRAX

Awards received from SKYTRAX, an aviation services research company.

Promotion of DX

we are pursuing digital transformation (DX) using two approaches: offensive DX, to achieve business transformation; and defensive DX, to realize greater efficiency of existing operations by using digital technologies.

Respect for human rights

we will promote inclusiveness such as diversity and inclusion and respect for human rights, and proceed with our business activities.