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Sustainability
Sustainability Basic Policy
The Japan Airport Terminal Group, as a purely private company engaged in construction, management and operation of highly public passenger terminals, has adopted a basic philosophy of “Harmony between the Business and the Society.”
To realize ““To Be a World Best Airport - To be the world’s most respected airport, pursuing the satisfaction of all stakeholders -,”we will promote sustainable business activities while contributing to the development of the socioeconomy under the Sustainability Basic Policy.
Editorial Policy
The Japan Airport Terminal Group promotes information disclosure by utilizing communication tools such as the corporate website and integrated reports in order to further deepen the understanding of our group among our stakeholders. It describes how the Group is working to solve societal issues and improve sustainable corporate value through its business, as well as its long-term vision "To Be a World Best Airport" and its vision for 2030. This page introduces our efforts to create human-and-eco-friendly advanced airport.
Information disclosure system
Reference guidelines
- Global Reporting Initiative「GRI Standards」
- SASB（Sustainability Accounting Standards Board）「SASB Standards」
Inquiries regarding this page
Sustainability Management Office
Japan Airport Terminal Co., Ltd.
Terminal1, 3-3-2 Haneda Airport, Ota-ku, Tokyo 144-0041
Tel.: 81 + 3-5757-8064
Main Japan Airport Terminal Co. Activities
Sustainability Content
Sustainability management
Social
Safety and Security
Efforts for Disaster Preparedness and Crime Prevention
Managing Food Safety in Stores, and Activities for Security and Disaster Preparedness
Facility and Service Information
Customer Satisfaction Activities
Customer Satisfaction Philosophy
Basic Customer Satisfaction Service Policy
Acting on Customer Feedback
Diversity & Inclusion
Human Resource Training
Relations with Local Communities
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