Promotion of DX
Utilizing DX to pursue satisfaction and convenience in the airport experience
In realizing our long-term vision, we recognize that the use of digital technologies is indispensable if we are to make Haneda Airport’s functions and services the best in the world. To this end, we are pursuing digital transformation (DX) using two approaches: offensive DX, to achieve business transformation; and defensive DX, to realize greater efficiency of existing operations by using digital technologies.
Data-driven management
We will create a Haneda Airport data base that is easy to use, permits upgrading of airport functions and services, and employs data-driven management.
Restructuring Indirect Operations
To achieve data-driven management, we aim to improve the efficiency of indirect personnel by updating and optimizing operational backbone systems and revising business processes.
Restructuring Indirect Operations
To achieve data-driven management, we aim to improve the efficiency of indirect personnel by updating and optimizing operational backbone systems and revising business processes.
Promotion structure and DX human resource development
Under the direct supervision of the president, in July 2022 we set up the Digital Business Office. It carries out comprehensive, Company-wide offensive and defensive DX strategies. Further, to steadily develop human resources who will support the promotion of DX, we have formulated a DX human resource development plan. We aim to implement this in the second half of FY2023.
Council of digital promotion team leaders
The council of digital promotion team leaders comprises digital leaders selected from different departments. In cooperation with the Digital Business Office and experts in digital transformation (DX), the council provides basic training so that its members will be able to facilitate and coordinate DX projects that are largely relevant to their departments.
