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Customer Satisfaction Philosophy
Customer Satisfaction Activities
About Our Customer Satisfaction Philosophy


The Latin of this expression is engraved on Spital Gate in Rothenburg, Germany, a beautiful, fortified city that still retains the atmosphere of the Middle Ages, and continues to warmly welcome visitors today.
The JAT Group has adopted the inscription as our customer satisfaction philosophy. We are committed to enhancing our services to ensure all our customers using Haneda Airport have a satisfying experience.