Customer Satisfaction Philosophy

About Our Customer Satisfaction Philosophy

About Our Customer Satisfaction Philosophy
Peace to Those Who Enter, Happiness to Those Who Depart

The Latin of this expression is engraved on Spital Gate in Rothenburg, Germany, a beautiful, fortified city that still retains the atmosphere of the Middle Ages, and continues to warmly welcome visitors today.
The JAT Group has adopted the inscription as our customer satisfaction philosophy. We are committed to enhancing our services to ensure all our customers using Haneda Airport have a satisfying experience.