Comments & Questions


  • Thank you for submitting your suggestion. You will not receive a reply, but your suggestion will be reported to related departments of Haneda Airport as future improvement opportunity.
  • The personal information you are submitting will be used only for the specified purposes in accordance with our
    Notice pursuant to the Act on the Protection of Personal Information.
  • Please fill out the form below.
  • Enter text (or make a choice) in all the areas marked with “* Required.”
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LastName: FirstName:
* Required
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Phone Number
Email Address
Purpose of Airport Visit
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Subject of Suggestion
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(Select all that apply)

Overall facility structure, elevators, escalators, Universal Design facilities, chairs, lockers, carts, recreation facilities, kids play space, medical facilities, banks, post office, ATMs, observation deck, lounges, nursing room, baby beds, parking lot, etc.

Information center, signs and directions in the airport, airport public announcement system, and other information-related issues.

Air conditioning, lighting, restrooms, smoking space, trash boxes, and other environmental/hygiene issues.

Shops to be added, merchandise, staff, business hours, and other shop-related issues.

Restaurants to be added, food/drinks, menu items, staff, business hours, and other restaurant-related issues.

Signs to get to the airport, airlines, security checks, trains, buses, car rental, etc.

Your Suggestion
* Required

Note: Please include specific information (e.g., name of the store/place, time of visit, etc.).
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