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Information - Lost item inquiry

For items lost in Haneda Airport terminals, inquire at the Lost Property Office on 1F of Terminal 1.
For items lost on airplanes, please contact your airline.
For items left in the international passenger terminal, see here.

Lost Property OfficeLost items found in Haneda Airport Terminal Buildings are stored in the Lost Property Office

Items found in the Haneda Airport Terminal Building are taken to the Lost Property Office. Please contact this office if you lose something at the airport. (If you cannot come to the airport to get your lost item, we can deliver it to you COD.)

Location Terminal 1, 1F, Terminal Lobby South
Business Hours 9:00 - 20:00(We can receive FAX transmissions 24 hours per day, but can only answer during business hours.)
Phone 03-5757-8107
Fax 03-5757-8219

Contact information for each airline is given below.For items lost on airplanes, please contact your airline.

Japan Airlines (JAL)/ Japan Transocean Air (JTA) 03-5756-3376
ANA 03-6428-3799
Skymark (SKY) 03-5757-7070
Air Do (ADO) 03-6428-9716
Solaseed Air (SNA) 03-6428-9081
Star Flyer (SFJ) 03-5757-7077