The Haneda Airport passenger terminals are based on universal design in accordance with the barrier-free concept to ensure convenience in use of facilities. Terminals are subject to a process of continual development to ensure constant improvement of terminals on this basis.
Haneda Airport provides qualified assistance staff skilled in support for aged and handicapped passengers.
Passengers requiring assistance are requested to contact the nearest information desk, or hail an airport 'Passenger Support Person'.
For any other points which are unclear, contact Haneda Airport General Information.
Haneda Airport General Information - 03-5757-8111